Delivery, Customs,Forma de pagamento & Return of Grin365 Store

Shipping Worldwide

All orders ships via Registered Airmail to anywhere in the world. We provide No-registered air mail, Registered Air Mail and DHL Express Expedited shipping method:

Global Postal Service – No Tracking: Global Postal Service – No Tracking is usually the most economical shipping method and typically carried by a national postal service. It charges by the actual package weight. The actual shipping time varies from country to country, but it may take somewhere from 15 - 30 dias úteis (14 - 28 dias da semana).

The major drawback of Global Postal Service – No Tracking is that it does not provide tracking. Hence, we don’t recommend the usage of Global Postal Service – No Tracking for any order from grin365.com. (Now we stopped no tracking post service in grin365.com).

Global Postal Service – Tracking: With tracking number, Global Postal Service – Tracking is also carried out by a national postal service, but includes tracking capability.

Além disso, it varies from country to country and can take 7 - 18 dias úteis (14 - 26 dias da semana). We recommend the use of Global Postal Service – Tracking to improve your experience. (com este método de envio, please choose “Standard Shipping” when checkout)

Global Express Expedited: Global Express Envio é a maneira mais rápida de enviar seu produto a nível mundial. It typically takes 4 - 7 dias úteis (5 - 8 dias da semana) to arrive and is carried by one of the following global express shipping companies: DHL, UPS, FedEx, and TNT. We have very good discounted prices from the couriers to save money; we highly recommend the usage of Global Express Expedited Shipping for the best shopping experience. (com este método de envio, please choose “Express Expedited” when checkout)

The tracking for Global Express Expedited Shipping is far superior to those of its counterparts. It includes updates on every step of the way.

Satisfaction Guaranteed
Not happy with a product? Return it to us.
You may return undamaged items to us postmarked within 45 calendar days of delivery. If the return is not a result of our error, os clientes serão obrigados a cobrir custos de envio em ambos os sentidos. Por favor, verifique se o item é retornado na condição original, com a embalagem original e acessórios.

Remessa
envio de encomendas padrão são enviados através de parcelas avião e das encomendas aéreo registrado.
Destinos: no mundo todo
Destinos: 216 países ao redor do mundo
O tempo de trânsito depende do método de envio selecionado durante o checkout.
Nenhum imposto de vendas. Since GRIN365 is a Hong Kong company, e não há nenhum imposto de vendas em Hong Kong.
Se o seu país impõe altas taxas de importação, please note in the order.

Stock Availability
Timely shipping is the number one priority for us. Most items can be shipped within 1 business day, but some product will be processed in approx. 3 dias.

Nota: grin365 operates in Hong Kong Time, GMT+8.
Dead on Arrival (DOA)

grin365 guarantees safe delivery of your orders. We exchange all damaged items. grin365 reimburses return shipping charges.

Contact us for a RMA, within 5 days of delivery, and ship products back via the least expensive method.

Product Warranty (faulty / defective over normal use)

Unless otherwise noted on the product page, product warranty is 6 months counted from the date of shipment.

Within 3 months from shipment:

Upon returning, defective items are replaced and shipped back to customers for free. Return shipping reimbursement is USD 20 or actual value of regular airmail, whichever is lower.

Afterwards:
Customers may still send defective items back to grin365. grin365 passes those items back to their manufactures and helps coordinating the repair. Customers are responsible for shipping charges both ways.

Dependendo do problema, taxas podem ser avaliados pelos fabricantes. grin365 will contact customers before committing the repairs.

Descrição incorreta / Itens Enviados erradas

grin365 will exchange the item or fully refund you. Contacte-nos e, em seguida, enviar os produtos de volta via o método menos dispendioso, and grin365 covers all return shipping charges.

Devido a restrições impostas por PayPal, grin365 is unable to issue refunds 60 dias após o pagamento. Em tais casos, armazenar créditos de valor equivalente são emitidos no lugar das restituições.

An item not as described is defined as either a significant specification is different or the appearance of the primary product is significantly different, compared to those listed on the product page before ordering.